Privacy Policy
Legal Sure SA respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Legal Sure SA may collect, use, store, and protect personal information submitted through the Legal Consultations page and related website forms.
1. Information We Collect
When you submit an enquiry or book a legal consultation, we may collect:
- your name
- your phone number
- your email address
- the contents of your message or enquiry
- information about your legal matter
- documents or details you choose to provide
- technical website information such as browser type, device information, IP address, and website usage data
2. How We Use Your Information
We may use your personal information to:
- respond to your enquiry
- contact you about a legal consultation
- assess whether Legal Sure SA can assist you
- prepare for a consultation
- communicate with you about your matter
- keep internal records
- improve the website and user experience
- protect the website against misuse or spam
3. Legal Consultation Information
If you submit information about a legal matter, Legal Sure SA may use that information to understand your request and determine whether the matter falls within the service offering.
Submitting an enquiry does not automatically create an attorney-client relationship or formal professional relationship.
4. Sharing of Personal Information
Legal Sure SA does not sell your personal information.
We may share information where reasonably necessary to:
- respond to your enquiry
- manage website hosting, form handling, analytics, email delivery, or spam prevention
- comply with legal or regulatory obligations
- protect our rights, website, business, or users
- refer you to a suitable attorney, advocate, consultant, or other professional, where appropriate
5. Third-Party Service Providers
We may use third-party service providers to help operate the website, process enquiries, manage forms, host data, deliver emails, or monitor website performance.
These providers may only access information where necessary to perform their services.
6. Cookies and Website Data
This website may use cookies, analytics tools, or similar technologies to understand how visitors use the website and to improve performance and usability.
You may choose to disable cookies in your browser settings, although this may affect certain website functions.
7. Data Security
Legal Sure SA takes reasonable technical and organisational steps to protect personal information submitted through this website.
However, no internet transmission, website form, or electronic storage system is completely secure, and absolute security cannot be guaranteed.
8. Retention of Information
We may keep personal information for as long as reasonably necessary to:
- respond to enquiries
- provide consultation-related services
- keep internal records
- comply with legal, regulatory, or operational obligations
- resolve disputes or protect legitimate interests
9. Your Rights
Subject to applicable law, you may request:
- access to your personal information
- correction of inaccurate personal information
- deletion of information where appropriate
- details about how your information has been used
Any such request may be made through the website contact form or by contacting Legal Sure SA directly.
10. Children’s Privacy
This website is not intended for use by children submitting legal enquiries without appropriate adult involvement.
11. Third-Party Links
This website may contain links to third-party websites or services. Legal Sure SA is not responsible for the privacy practices, content, or security of external websites.
12. Changes to This Privacy Policy
Legal Sure SA may update this Privacy Policy from time to time. The latest version published on this website will apply from the date of publication.
13. Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact Legal Sure SA through the website contact form.